Last Updated: March 02, 2025
Welcome to Cohestia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [YourWebsite.com] , make a purchase, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
This includes information that can directly or indirectly identify you, such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment details (e.g., credit card information processed securely by third-party payment processors)
- Account credentials (if applicable)
B. Usage Data
We automatically collect technical data about your interaction with our website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Referral source (e.g., how you arrived at our site)
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, inquiries, or promotions.
- To improve our website, products, and services.
- To send you marketing materials (only with your consent).
- To comply with legal obligations, such as tax reporting or fraud prevention.
- To protect against unauthorized access or misuse of our website.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- Service Providers : We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or conducting business activities. These providers are contractually obligated to keep your information confidential.
- Legal Compliance : We may disclose your information if required by law, court order, or government request.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. International Data Transfers
As a Canadian-based business registered in both Canada and the USA, we may store and process your information in Canada, the United States, or other countries where our service providers operate. By using our website, you consent to the transfer of your data across borders.
- USA : Your information may be subject to U.S. laws, which differ from Canadian privacy laws.
- EU/UK : For European customers, we adhere to GDPR principles and ensure adequate safeguards for cross-border data transfers.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:
- Order records may be kept for tax and accounting purposes.
- Marketing preferences are stored until you opt out.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These include:
Residents of Canada (Including Quebec)
Under Canadian privacy laws, you have the right to:
- Access your personal information.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for certain uses of your information.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
Residents of the European Union (GDPR)
You have the right to:
- Access, rectify, or erase your personal data.
- Restrict or object to processing.
- Request data portability.
- Lodge a complaint with a supervisory authority.
Residents of California (CCPA)
You have the right to:
- Know what personal information we collect about you.
- Request deletion of your data.
- Opt out of the sale of your personal information (if applicable).
To exercise any of these rights, please contact us using the information provided below.
7. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email : infol@cohestia.com
For Canadian residents, you may also file a complaint with the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada .